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How to Replace a Lost or Damaged Medicare Card

Replacing a Medicare card is free. You can print a temporary copy right away, and a new card arrives by mail.

Last reviewed October 30, 2026 · Figures from SSA.gov and CMS.gov

FreeCost of a replacement
3 waysOnline, phone, or Social Security
1-800-633-42271-800-MEDICARE
MBINumber on your card (not your SSN)

Three ways to get a replacement

MethodHow
Medicare.govSign in to (or create) your account at Medicare.gov. You can print an official copy of your card, and request a replacement
my Social SecurityIf you have a my Social Security account, you can request a replacement Medicare card there
PhoneCall 1-800-MEDICARE (1-800-633-4227)

If you get benefits from the Railroad Retirement Board, contact the RRB instead of Social Security.

While you wait

You can print an official copy from your Medicare.gov account and show it to providers. Most providers can also look up your coverage using your name, date of birth, and Medicare number. Your new card typically arrives by mail within a few weeks.

Your Medicare number

Your card shows a Medicare Beneficiary Identifier (MBI), which is not your Social Security number. If your card was stolen, or you think someone else is using your number, call 1-800-MEDICARE: in cases of identity theft you may be able to get a new number.

Plan cards are separate

If you have a Medicare Advantage plan, a Part D plan, or Medigap, each has its own card from the insurer. For a lost plan card, contact the plan directly. Advantage plan members usually show the plan card, not the red, white, and blue Medicare card.

Scam warning: Medicare does not charge for a new card. Be wary of anyone who calls, texts, or emails asking for payment, or asking for your Medicare number to "send a new card." Hang up and call 1-800-MEDICARE yourself.

Related guides

Official sources